Verifying Your oktko Account
Verification is how we confirm that your account and your wallet belong to you — it protects your balance from unauthorised access and keeps withdrawals moving without interruption. The process asks for a government-issued photo ID and a selfie or a short document confirming your wallet ownership. Upload these through the verification section in your account settings. Our team reviews submissions and
updates your status; you will see the change reflected in your account. Getting this done early means your first withdrawal request goes through without a hold. We treat your documents with care and do not share them outside the verification process.
- Open account settings — Go to your profile, find the verification section, and tap to start — the form walks you through each document.
- Upload your ID — A national ID card or passport works. The photo must be clear and all four corners of the document visible.
- Confirm wallet ownership — A screenshot or statement showing your bKash, Nagad or Rocket number matches your account name is sufficient.
- Await confirmation — Our team reviews your submission and updates your verification status — you will see the change in your account dashboard.